In December, I wrote to tell you about some upcoming changes to the services we provide at Social Security offices across the country. Based on feedback we received from many of our stakeholders, we decided to delay the implementation of these changes to later in the year.
Beginning August 2014, we will no longer issue Social Security number printouts in our field offices. Individuals who need proof of their Social Security number and cannot find their card, will need to apply for a replacement card.
In addition, beginning October 2014, our field offices will stop providing benefit verification letters, except in emergency situations. Benefit verifications are available online, and can be obtained anytime by registering for a my Social Security account located at: www.socialsecurity.gov/ myaccount, or requested through our national toll-free number: 1(800)772-1213.
Please share this information with others in your organization, and help us get the word out to all of your members and constituents. To assist your outreach activities, we developed and updated outreach materials on our third party page at: http://www.socialsecurity.gov/ thirdparty/whatsnew.html.
I appreciate your continued support helping to inform the American people about these important service changes.
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