and build consultative, long-term relationships with their customers nationwide
in order to create tailored, cost effective technology solutions that impact
their bottom line.
Responsible for locating and notifying borrowers of
their defaulted student loans. A DRS then negotiates resolutions of outstanding
student loan debt while providing superior customer service.
customer service and maximize sales by assisting in the daily operation of the
Lead shifts every week, making
sure customers get a fast, accurate, friendly experience every visit.
Responsible for providing leadership to crew and other managers during a shift
to ensure great quality, service and cleanliness to customers.
Serve as a resource to provide support,
information, and coordination in a high volume contact center
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